Why Is It So Hard for Leaders to Communicate Clearly?

One of the biggest things that can leave a team demoralized and confused is lack of transparency in communication - or lack of clarity. For instance, upper management conveys one message and yet their...

OCM: Two Keys to Doing It Right

Organizational Change Management is a very challenging undertaking. Most people are not comfortable with change, so this can be a frightening and uncertain experience for them, especially during and after a merger or acquisition, which is what typically...

5 Strategies for Creating a Coaching Culture

"Why a coaching culture?", you may ask. Recent research indicates that coaching cultures create a multitude of benefits including improved employee engagement, job satisfaction, morale, collaboration...

Values-Based Diversity - The Competitive Advantage

We all know what diversity in the workplace is, right? It’s inclusion of those whose race, creed, color, sexual orientation, religion, etc. are different from the homogenous norm. Hold on! It’s not quite that simple anymore, thanks to a recent study...

Why Introverts Make Great Leaders - In the Right Circumstances

When you look at the classic personality traits of a successful leader, they usually jibe with those of an extrovert: vocal, outgoing, smooth. The Harvard Business School works very hard at turning reticent...

Four Steps to Diffusing Team Conflict

It's common for organizations today to work in teams and it's natural, when you bring individuals of varying backgrounds, goals and opinions together, for those teams to experience conflict. There are...

Why People Follow

We spend a lot of time analyzing what makes someone a good leader. If you ask what the characteristics are, you'll get numerous answers: vision, charisma, knowledge, etc. We focus on what makes leaders...